ServiceNow today released new research highlighting the gap between AI’s potential and how service is being delivered. The CX Shift: Customer Expectations in the AI Era found that citizens and residents across the UAE are collectively spending more than 83 million hours a year on hold, despite the improvements made possibleRead More…
Research based on the analysis of incidents reported to customers of Kaspersky Managed Detection and Response (MDR) has revealed that Security Operations Center (SOC) analysts discovered more than three high-severity incidents with direct human involvement every day in 2022. The efficiency that external specialists provided while dealing with cybersecurity solutionsRead More…
According to a new study of over 6,000 consumers across Europe by VMware, reveals two thirds (66%) of European consumers do not know who has access to their personal data and how it’s used. Yet, the majority still have an appetite for digital advancement, with 58% believing that technologyRead More…
ESET today revealed that almost two-thirds (62%) of consumers worldwide use some form of FinTech app or platform. However, only 17% strongly feel that the quality of information available on the potential risks related to the usage of FinTech applicationsRead More…
ESET has announced its global Financial Technology (FinTech) research, surveying over 10,000 consumers and senior business leaders. All the respondents were asked a series of questions on the topics of financial technology, cybersecurity and their impacts on securing financesRead More…
New research from Gemalto, the world leader in digital security, found that the proliferation of cloud applications and use of a disparate range of devices within businesses has led to nearly two-thirds (76%) of UAE IT leaders admitting that their security teams are considering implementing consumer-grade access to cloud servicesRead More…
New research which examined how organisations are evolving from a traditional office environment to a digital workplaceRead More…
Guest written by Vincent Stevens, Senior Principle and Michelle Gwee, Senior Business Analyst at Delta Partners Read More…
Unify was recently recognized as an industry Leader in the first Aragon Research Globe for Unified Communications and Collaboration.Read More…
According to new research almost a third of small business who commit to technology show demonstrable growth.Read More…
Fortinet has today announced the findings of its latest Global Threat Landscape Report.Read More…
ATEÏS Middle East, a regional pioneer in fire alarm research, development and manufacturerRead More…
